Damaged Items & Repairs – Koru Jewelers

Because we don’t mass produce, we don’t carry all possible sizes of each style. For this reason, considering the weight of 10k-14k-18k solid gold and labor, there is a small fee for custom-sized rings.
After selecting the desired size, if you have any other notes, you’d like to include, please do so in the “Order Notes” section in your cart.
If you would like a quarter size (.25 or .75), please select the one closest, and include the proper size in the Order Notes section in your cart. For example: select 4.5 and add a note that says 4.75

Characters Numbers and Pricing

1-5 – $30.00

6-10 -$40.00

11+ $55.00

Koru Jewelers is happy to accommodate purchases through our layaway 90 days program. We require a 20% deposit non-refundable a monthly payment $______________

Layaway may be canceled at any time and credit store credit will be held for the money paid by the customer to Koru Jewelers in our inactive reserve account. The piece in layaway will be put back on the market. This in store credit may be use at any time on another purchase from Koru Jewelers

Monthly notice is email or text to our layaway customers with balance information and amount due. If you have any problem making the payment please notify us, (we are flexible and happy to work with you). If no payments are made in a 90 days period, your account with Koru Jewelers will be in active and the piece in layaway will be put back on the market. The monies paid on the Layaway will be placed in our in active reserve account. You may use

your reserve amount to purchase one of our other items equal to the amount you have paid us. Please include shipping fees in your final payment for order under $200.00

The 20% deposit on Lay Away is non-refundable. Refunds of payments will be via in store credit only. No cash refunds. This in store credit may be use at any time from Koru Jewelers

In this part
Signature (or as a barcode or any digital sign)

Client information email, date, mail address ( in this I want the system will correct if the client add it wrong)

And the client receives an email with an invoice of the purchase and deposit.

“La idea de 15 minutos de Koru” su inspiración proviene de la filosofía de Andy Warhol “a todos nos corresponde 15 minutos de fama”

Reconocido por ser el mayor exponente del “Pop Art” y sus colaboraciones con diversos artistas. Fue un visionario que exploró por primera vez el concepto “Personal Branding”

Creamos este espacio inspirado Warhol, para aquellos artistas que cuenten con ese”Algo”que por su originalidad, utilidad, belleza o valor sea merecedor de ser distinguido por una mayoría.

En koru creemos en el crecimiento de crecer cuando das las herramientas a otros para crecer. Nuestro éxito, es el éxito de otros; entonces tendrás mayor éxito. No creemos en competencias si no en alianzas para todos crecer juntos.

CONCIERGE SERVICES

All of our pieces are solid 14k gold—not plated, filled or vermeil—so they are durable but & malleable. Scratches with wear are normal, and they can be more noticeable on a larger surface area over time. For up to three years, Koru Concierge Service will pay for your Koru jewelry to get repaired, polished, or even to reset a stone. We will cover the shipping costs for return as well as reshipment. Available services include: polishing, cleaning, resetting a stone, removing engraving, broken chain repairs. Please be advised that this service cannot be applied to any kinked herringbone chains. Please check the product page on how to take care of the necklaces properly. Simply add the service to your cart, and hold onto your order number to be used in the near future! When you’re ready to use the service, simply send us an email to elda@korujewelers.com