All orders from KoruJewelers.com require a direct signature upon delivery.
If you want to waive the direct signature, please leave a note during checkout in our notes section.
By waiving the signature requirement, please understand that if your package goes missing, then KoruJewelers.com cannot be liable for the lost package.
If you’ve already placed your order and would like to change the delivery address to a location where you will be present for signature delivery, please create a free account with FedEx.com to manage your shipment!
Please note that if you have multiple items in your order, we will be shipping all items together once the order is ready and complete!
Some special pieces are made-to-order, which means that these items are handmade and can take between two to four weeks to prepare. Some pieces may also require special sourcing materials, requiring four to six weeks to deliver. If there’s a specific date you need your piece by, contact us, and we will do our best to ensure you receive your piece in time.
Availability for each piece is noted on its product page, so be sure to shop accordingly if you need something as soon as possible. Suppose you need something by a specific date. In that case, it never hurts to confirm shipping times with us before purchasing by calling or emailing.
Once you place your order, your order is expected to ship out on the estimated shipping date listed in your order confirmation email. Note that this is the estimated shipping date from the date you added the item to your cart, not the date when you checked out. If there are multiple dates, please note that all items will ship together on the latest date listed, and this is the date when your package will leave our warehouse.
We fully ensure your order all the way to you, which means your shipment is risk-free in transit.
In addition, we keep a record of all packaging orders on pics to ensure that we can identify any mistakes in packaging or theft that might occur before your parcel is handed over to the carrier.
Please check the Estimated Shipping Date on the product page for when your order is expected to ship out. If you have multiple items in your order, all items in your order will ship out together on the latest date.
Once your order is shipped, we estimate you will receive your order within approximately 7 to 10 business days of its ship date with our free shipping. If you need your item(s) sooner, email us or call for prices on expedite shipping.
We offer free shipping on Puerto Rico orders of more than $100. For international orders, please email us your delivery address so we can give you an estimated shipping cost. International orders do not apply for free shipping.
Please make sure to check the Estimated Shipping Date on the product page for when your order is expected to ship out. If you have multi-items in your order, your complete order will ship out on the latest date. Once your order is shipped, you will receive your should receive your order within 7 to 10 business days if you are located within the continental U.S.
Based on location and order value, your order will ship with one of the following methods:
Standard USPS Shipping: ~7-10 Business Days. Allow up to 3-5 additional business days for order processing.
FedEx 2-Day Shipping: ~2 Business Days. Allow up to 3-5 additional business days for order processing.
UPS 2-Day Shipping: ~2 Business Days. Allow 2-3 Business days for order processing. Subject to verification and approval. Made-to-order items ship when ready.
Please note that any additional shipping costs are non-refundable.